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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Manohar reddy Regalla

Manohar reddy Regalla

April 25, 2025

5  out of  5
rating by Manohar reddy Regalla
"Highly recommend Caylee if you’re looking for fast, friendly service and better rates."
We responded:
"Thank you for taking the time to leave us a review, Manohar! I'm glad we were able to earn your business and we appreciate the feedback. 😊 - Caylee Lazo State Farm Team"
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Nurivan Hernandez

April 19, 2025

5  out of  5
rating by Nurivan Hernandez
"Mrs.lazo greeted me with such an amazing personality took great care of me thank you for everything"
We responded:
"Thank you for the 5 stars, Ivan! It was a pleasure doing business with you. - Caylee Lazo State Farm Team"
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Alex Ferreira

April 16, 2025

5  out of  5
rating by Alex Ferreira
"Always there when I need them!"
We responded:
"Thank you for taking the time to leave us a review, Alex. We are happy to serve you! - Caylee Lazo State Farm Team"
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Tamie Jones

April 14, 2025

5  out of  5
rating by Tamie Jones
"Caylee you're amazingly the Best! It was a pleasure speaking with you. You're professional, and excellent customer service is priceless! Thank you!"
We responded:
"Thank you so much, Tamie! My new friend 😊 I appreciate your kind words and I'm happy we were able to help you out today. Thank you for your business and we're here whenever you need us! - Caylee Lazo State Farm Team"
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Regina Lazo

March 28, 2025

5  out of  5
rating by Regina Lazo
"I love Caylee Lazo Statefarm! All the team members are amazing! Definitely recommend for any insurance needs!"
We responded:
"Thank you so much, Regina! We love YOU! We appreciate you using us for all of your insurance needs here and all the years you've trusted us. Let us know if we can support you in any other way! - Caylee Lazo State Farm Team"
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Rajesh kurapati

March 27, 2025

5  out of  5
rating by Rajesh kurapati
"Caylee is amazing.I got Auto and Home insurance. Explained coverages with patience and clarity."
We responded:
"Thank you for letting us help you with your car insurance and homeowners insurance, Rajesh. We are happy to provide excellent service. You've been great to work with. Here whenever you need us! - Caylee Lazo State Farm Team"
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Cassie Defazio

March 14, 2025

5  out of  5
rating by Cassie Defazio
"Caylee is the best! We trust her with our home and our vehicles! She is quick and has the best rates."
We responded:
"Thank you, Cassie!! Wishing you and the family the best in this new chapter. Thank you for allowing us to be of service for your car and home insurance needs. We appreciate your business and kind words. - Caylee Lazo State Farm Team"
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Stefanie Campbell

March 4, 2025

5  out of  5
rating by Stefanie Campbell
"Transferring my current policy state to state was so seamless with Caylee - I even got a better rate with better coverage! I appreciate how efficient and knowledgeable Caylee was and she went the extra mile by providing additional information for my move as a welcome to Texas."
We responded:
"Thank you so much, Stefanie! We are happy to have you here in Texas and so glad you chose to do business with our agency. Please let us know however we can support you in additional ways. Thank you for the 5 stars!✨ 😊 - Caylee Lazo State Farm Team"
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Ebony

February 23, 2025

5  out of  5
rating by Ebony
"This has been the best insurance decision I’ve made, Hannah and Caylee are awesome!"
We responded:
"Thank you, Ebony! You are so kind. Thank you for allowing us to help you with your insurance needs. We are lucky to have customers like you! ❤️ We are here whenever you need us. -Caylee Lazo State Farm Team"
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Alton Ganslen

February 21, 2025

5  out of  5
rating by Alton Ganslen
"This office is the best around everyone is so helpful and nice. I have been telling all my friends to come here!"
We responded:
"Thank you very much for the 5 stars, Alton! I'm happy Hannah was able to help you out and we're happy to be of service. - Caylee Lazo State Farm Team"
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Ellen Gayle White

January 21, 2025

5  out of  5
rating by Ellen Gayle White
"Just started my policy's with Caylee! Hannah and Cynthia were very helpful we have always prefered State Farm so we are so glad to be at a office we truly love!"
We responded:
"Thank you for your support Gayle! Cynthia and Hannah truly are a blessing to have on our team. Your kind words mean a lot. We're here whenever you need us. - Caylee Lazo State Farm Team"
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Tripp Harper

November 21, 2024

5  out of  5
rating by Tripp Harper
"Friendly State Farm office!"
We responded:
"Thank you for the 5 stars, Tripp! We appreciate the feedback and support. 🤩 - Caylee Lazo State Farm Team"
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Ezra Davis

October 18, 2024

5  out of  5
rating by Ezra Davis
"Hannah did a great job! Helped us with our auto insurance. She was very professional and knowledgeable."
We responded:
"Thank you for letting us help you with your car insurance, Ezra! We appreciate the opportunity and you taking the time to leave Hannah a review. We're here whenever you need! -Caylee Lazo State Farm Team"
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Kemberly Stevenson

August 26, 2024

5  out of  5
rating by Kemberly Stevenson
"My husband and I recently relocated to McKinney, Tx from Pittsburgh, Pa. I was sad to leave my previous insurance but I am so happy that we found Caylee Lazo! They returned phone calls quickly, superb customer service and told us step by step all of the things that needed to be completed for our move. It was as if we had been long time customers with them. They were all so personable including Caylee and her staff, especially Tammy!"
We responded:
"Thank you, Kemberly! We are so happy to be here to help your family. ❤️ Thank you for allowing us to earn your business. We appreciate you taking the time to leave us a 5-star review. Let us know if we can assist further in anyway. - Caylee Lazo State Farm Team"
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Rocky Lozano

August 12, 2024

5  out of  5
rating by Rocky Lozano
"Caylee has been such a breath of fresh air. From the moment she reviewed my insurance to the moment after it was implemented, she has been kind, patient, and helpful. She even saved us an additional $1,000/yr just by asking strong follow up questions. She has won my business easily!"
We responded:
"Thank you for the feedback, Rocky! We're happy we could earn your business and help you save some extra money! 🤩 We're here to help. - Caylee Lazo State Farm Team"
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Stephen Baird

July 29, 2024

5  out of  5
rating by Stephen Baird
"Caylee has always been awesome. Cynthia is also great."
We responded:
"Thank you so much for leaving us a review, Stephen. We're happy to have serviced you for a few years now, and look forward to continuing! I'm glad Cynthia was able to get you taken care of. Thank you for your business! - Caylee Lazo State Farm Team"
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nilza rocha

July 19, 2024

5  out of  5
rating by nilza rocha
"Compared other prices and they definitely offered the best and great customer service, very quick to respond!"
We responded:
"Thank you, Nilza! We appreciate your business and we are here to help whenever you need us. ❤️ - Caylee Lazo State Farm Team"
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Marcelo Rodriguez

July 18, 2024

5  out of  5
rating by Marcelo Rodriguez
"The best auto and home insurance! I couldn’t have been more thrilled with this incredible team. I’ve been with multiple companies and State Farm is the elite choice. You won’t regret calling this office and giving them the opportunity to win you over. It was the best decision I’ve made. Tons of savings and better coverages. Thank you Caylee!!!"
We responded:
"Thank you for letting us help you with your homeowners and car insurance! You are a pleasure to work with. We appreciate you greatly. - Caylee Lazo State Farm Team"
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C B

July 18, 2024

5  out of  5
rating by C B
"We'll definitely be recommending your office to others who value exceptional customer service! Thank you for making sure we have all the coverage we need for those things we didn't think could ever happen to us. We appreciate you and your team!"
We responded:
"Thank you so much, C! We love our customers and I love your feedback. We strive to make sure your taken care of in a claim, and at very least you're educated on coverage. Thanks for your business and taking the time to leave us 5 stars! ⭐️ ❤️ - Caylee Lazo State Farm Team"
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Catherine Gedney

July 17, 2024

5  out of  5
rating by Catherine Gedney
"Very helpful when I called for a family member, Sophia was awesome!"
We responded:
"Thank you, Catherine! Sophia is amazing with all of our customers and we appreciate you sharing your experience! We're here to help whenever you need us. - Caylee Lazo State Farm Team"
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Haley Alsbrook

July 13, 2024

5  out of  5
rating by Haley Alsbrook
"i have talked to 5 different agents from different companies and Caylee was BY FAR THE BEST agent i have worked with. she was friendly, prompt and extremely helpful. i will be recommending her to everyone."
We responded:
"Haley! Thank you so much! I'm glad we could get you taken care of. We appreciate the opportunity to be of service. 😊 - Caylee Lazo State Farm Team"
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Lisa Tillis

June 26, 2024

5  out of  5
rating by Lisa Tillis
"It was such a pleasure working with Caylee. She went over and above to help me, and made sure to answer all of the questions that I had. I was overwhelmed with finding the right policy, but once I spoke to Caylee all of that anxiety was gone. I can go to sleep at peace tonight, knowing that I have the best coverage for my car and ultimately for my son and I."
We responded:
"Thank you so much, Lisa! You are an amazing woman and mom! We thank you for letting us help you with your car insurance needs! - Caylee Lazo State Farm Team"
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Robert Barnett

June 25, 2024

5  out of  5
rating by Robert Barnett
"Always a great experience when dealing with Caylee and her group!"
We responded:
"Thank you so much for your business and taking the time to leave us a Google review! 🤩❤️ - Caylee Lazo State Farm Team"
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Sara Peterson

June 24, 2024

5  out of  5
rating by Sara Peterson
"Thank you so much for taking the time to answer all my questions and helping us find the best coverages for us. We will definitely be referring our friends! Customer service is impeccable!"
We responded:
"Thank you for taking the time to leave us a 5 ⭐️ rating! We appreciate the opportunity to be of service. 😊 - Caylee Lazo State Farm Team"
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Joe

June 24, 2024

5  out of  5
rating by Joe
"So pleased with how fast the office manager always gets us taken care of. Highly recommend."
We responded:
"Thank you for the feedback on Tammy! I may be biased about her, but she is the best of the best. 😊 Thanks a bunch, Joe! - Caylee Lazo State Farm Team"