State Farm® Insurance Agent Caylee Lazo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Grady McCallister
November 3, 2026
5
out of
5
rating by Grady McCallister
"Cindy was wonderfully helpful getting me moved over, and working with my other to make sure I could get my quote done quickly."
Westsea
October 31, 2026
5
out of
5
rating by Westsea
"Great custom service! Cindy is awesome, friendly and professional! Highly recommended."
We responded:
"Thank you, Westsea! I'm glad to hear that Cindy provided you with awesome service. We appreciate your recommendation and are happy to have you with us. Feel free to reach out if you need anything else!"
Naidu Chekuru
October 27, 2026
5
out of
5
rating by Naidu Chekuru
"Excellent service and Tammy and Caylee are always there when you need them."
We responded:
"Naidu, thank you for taking the time to leave us a review! I'm happy to hear that you received excellent service and that we could be there for you when needed. We appreciate your support!"
Blair Littlefield
October 26, 2026
5
out of
5
rating by Blair Littlefield
"Fantastic service and good prices"
We responded:
"Blair, thank you for taking the time to leave us a review! I'm happy to hear you enjoyed our service and found our prices to be good. Let us know if we can help with anything else!"
Angie Lewis
October 26, 2026
4
out of
5
rating by Angie Lewis
"Cynthia retuned my call and not only listened to my concerns but offered meaningful solutions. Thank you for your support."
We responded:
"Thank you for your review, Angie! I'm glad Cynthia was able to address your concerns and provide helpful solutions. We appreciate your feedback and are here if you need anything else!"
Amitabh Mishra
October 26, 2026
5
out of
5
rating by Amitabh Mishra
"I had an urgent need to have a question answered applicable to the holiday season of 2026. Caylee and team assisted promptly and professionally. Thanks, Caylee!
Caylee has been always prompt, helpful and professional. It’s been a pleasure to have her as my insurance rep."
We responded:
"Thank you very much for taking the time to leave us a 5 Star Review, Amitabh! ⭐️ Thank you for highlighting Cynthia's top tier performance. We appreciate your business, Amitabh. The pleasure is all mine! 😊
We are here whenever you need us!
- Caylee Lazo and Team"
Anita Maxwell
October 21, 2026
5
out of
5
rating by Anita Maxwell
"Caylee and team members were all polite and professional and did not pressure me while I compared rates with 3 other car insurance companies. They were helpful and it took very little time to change my policy."
We responded:
"Anita, thank you for taking the time to leave us a review! I'm happy to hear that you found our team polite and professional during your comparison process. We always aim to make policy changes as smooth as possible. We're always happy to help if anything comes up."
joe king
October 21, 2026
5
out of
5
rating by joe king
"I would like to say everything was easy and fast. No pressure and very professional."
We responded:
"Joe, thank you for taking the time to leave us a review! I'm happy to hear that you found the process easy and fast, and that you felt no pressure. We strive to maintain a professional environment. Let us know if we can help with anything else!"
Trent Walker
October 20, 2026
5
out of
5
rating by Trent Walker
"Caylee and her team are the best. Please give them a call. Have been with State Farm for years."
We responded:
"Trent, thank you for taking the time to leave us a review! I'm happy to hear that you've had such a positive experience with our team over the years. We truly appreciate your loyalty and support. Let us know if we can help with anything else!"
Taylor Cowan
October 17, 2026
5
out of
5
rating by Taylor Cowan
"One of the best State Farm agents around!"
We responded:
"Taylor, thank you for the 5 stars! I'm happy to hear you think so highly of our office. Let us know if we can help with anything else!"
Ali Bozdogan
October 16, 2026
5
out of
5
rating by Ali Bozdogan
"Great customer service"
We responded:
"Ali, thank you for the 5 stars! I'm happy to hear you had a great experience with our customer service. We're always here to help if you need anything else!"
Esther Casian
October 16, 2026
5
out of
5
rating by Esther Casian
"⭐⭐⭐⭐⭐
Outstanding service and an exceptional team! Caylee Lazo State Farm truly stands out for their professionalism, integrity and genuine care for people. Caylee and her team are knowledgeable, welcoming, and dedicated to going above and beyond to help others. Their commitment to excellence and personalized service makes all the difference.
Thank you, Caylee, for your outstanding dedication, and genuine heart for serving others. Your commitment to excellence is truly appreciated!
I Highly recommend Caylee Lazo State Farm!"
We responded:
"Thank you, Esther, for your wonderful review! I'm so happy to hear that you had such a positive experience with our team. We always strive to provide professional and personalized service, and it's great to know that our efforts made a difference for you. Your recommendation means a lot to us. Feel free to reach out if you need anything else!"
Paula Soderstrom
October 15, 2026
5
out of
5
rating by Paula Soderstrom
"I needed need insurance card asap...
I had it within 2 mins. I needed help fixing my account. She came. After work, and spent over an hour with me setting up my account. Nice, friendly, loving caring. I couldn't have asked for better service. Thank you."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Caylee Lazo’s Team! We deeply appreciate your kind words here in McKinney . "
Hayley Keller
October 2, 2026
5
out of
5
rating by Hayley Keller
"I had a wonderful experience working with Violet! She did a great job explaining the coverage options available to me and made the entire process quick and easy."
We responded:
"Thank you, Hayley! I'm happy to hear that Violet made the process smooth and clear for you. We always aim to make insurance easy to understand. We're always happy to help if anything comes up."
Dorothy
September 30, 2026
5
out of
5
rating by Dorothy
"I worked with Cindy to get insurance for my home and car. She is a professional joy to work with. If you are on the market for home and car insurance, this State Farm agency is awesome 👌"
We responded:
"Dorothy, thank you for taking the time to leave us a review! I'm happy to hear that Cindy made your experience with our office enjoyable while helping with your home and car insurance. We appreciate your recommendation! Feel free to reach out if you need anything else!"
Tamie Jones
August 10, 2026
5
out of
5
rating by Tamie Jones
"Caylee you're amazingly the Best! It was a pleasure speaking with you. You're professional, and excellent customer service is priceless! Thank you!"
We responded:
"Thank you so much, Tamie! My new friend 😊 I appreciate your kind words and I'm happy we were able to help you out today. Thank you for your business and we're here whenever you need us!
- Caylee Lazo State Farm Team"
Jc C
August 10, 2026
5
out of
5
rating by Jc C
"Just want to give a shoutout to Cindy and Cinthia helping me out with my auto policy
Very helpfull and they both are very knowledgeable and kind explained everything will definitely give them 5 star"
We responded:
"Thank you, Jc! I'm happy to hear that Cindy and Cynthia were able to assist you with your policy. It's great to know they provided knowledgeable and kind service. We appreciate your support!"
Eric Fueston
July 30, 2026
5
out of
5
rating by Eric Fueston
"Had the BEST experience with Cindy. If you hear about this review or read it, you are amazing! The experience was easy, educational, and Cindy was very nice to talk with. Thank you and I'll recommend this insurance as it was recommend to me."
We responded:
"Eric, thank you for taking the time to leave us a review! I'm so happy to hear that Cindy made your experience easy and educational. We appreciate your recommendation and are glad you found our service helpful. Feel free to reach out if you need anything else!"
Rohan Thomas
July 30, 2026
5
out of
5
rating by Rohan Thomas
"It was my first time setting up my own policy, and Cindy was really helpful and patient with me!!"
We responded:
"Rohan, thank you for taking the time to leave us a review! I'm glad to hear that Cindy was able to assist you with setting up your policy and made the process smooth for you. We appreciate your feedback and are here to help if you need anything else!"
Chris Wilcox
July 30, 2026
5
out of
5
rating by Chris Wilcox
"Caylee and her team were super helpful with getting insurance for my new place! I highly recommend their services as the team is top notch!"
We responded:
"Chris, thank you for taking the time to leave us a review! I'm happy to hear that our team was able to assist you with insurance for your new place. Your recommendation means a lot to us. We're always here if you need anything else!"
Paul Jackson
July 23, 2026
5
out of
5
rating by Paul Jackson
"Efficient, thorough, kind, knowledgeable, and affordable! Caylee Lazo State Farm Insurance in McKinney will satisfy! Excellent experience!"
We responded:
"Paul, thank you for taking the time to leave us a review! I'm happy to hear that you had an excellent experience with our office. We always strive to be efficient, thorough, and kind while providing affordable options. Let us know if we can help with anything else!"
Lyn Harrison
July 21, 2026
5
out of
5
rating by Lyn Harrison
"I am extremely happy and impressed with the savings I received from Regina at Caylee Lazo at State Farm. I was shocked by how much I was overpaying. They have now helped me on two vehicles!!"
We responded:
"Thank you so much, Lyn! I'm happy Regina was able to help you save money on your insurance! Let us know if we can assist you in any way.
- Caylee Lazo State Farm Team"
Chenelle Jimerson
July 1, 2026
5
out of
5
rating by Chenelle Jimerson
"I Love this office!! Caylee and Cynthia are amazing and always so responsive. Excellent and friendly customer service."
We responded:
"Chenelle, thank you for taking the time to leave us a review! I'm happy to hear that you love our office and that Cynthia and I have been responsive and friendly. We strive to provide excellent customer service, and it's great to know we're meeting your expectations. We're always here if you need anything else!"
Michelle Ryle
June 30, 2026
5
out of
5
rating by Michelle Ryle
"Caylee is the best ..I contacted her via text to add a vehicle to my policy and she had it handled and added within minutes!"
We responded:
"Michelle, thank you for taking the time to leave us a review! I'm glad to know that you had a quick and easy experience with us. Feel free to reach out if you need anything else!"
Robert Parker
June 19, 2026
5
out of
5
rating by Robert Parker
"I just switched my home and auto policy to this team. They not only saved me a lot of money but they are the friendliest and helpful team to work with. I recommend giving them a call and compare rates."
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to hear that our team was able to help you save money and that you found us friendly and helpful. We appreciate your recommendation. Let us know if we can help with anything else!"