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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Linda Brockett

June 11, 2026

5  out of  5
rating by Linda Brockett
"Thank you for saving me money."
We responded:
"Thank you, Linda! I'm happy we could help you save money. If there's anything else you need, feel free to reach out!"
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Rachel Bradford

June 10, 2026

5  out of  5
rating by Rachel Bradford
"I recommend this team to literally anyone looking for insurance! Every single time I’ve had any issue, Regina and all of the other ladies have been so quick to help find a solution! Love them!!"
We responded:
"We love having you as part of our McKinney State Farm family, Rachel! Regina and the rest of the ladies are absolute rockstars, and it makes me incredibly proud to hear that they step up so quickly to resolve issues whenever you need a hand. Thank you so much for this glowing recommendation to anyone looking for auto and renters insurance. Your support means everything to us!"
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James Baumann

June 10, 2026

5  out of  5
rating by James Baumann
"Caylee was responsive, professional, and thorough throughout the process. She answered all of my questions with great attention to detail and made transferring my insurance from California to Texas seamless and easy to understand. I greatly appreciated her clear communication, professionalism, and commitment to ensuring I had all of the information I needed. Her attention to detail and willingness to assist made the entire experience smooth and stress-free."
We responded:
"Thank you for your review, James. I'm really happy to hear that the process of transferring your insurance was smooth and stress-free. It's great to know that our clear communication and attention to detail made a difference for you. We're always here to help if anything else comes up!"
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Alex Rowe

June 10, 2026

5  out of  5
rating by Alex Rowe
"Awesome service Fast and easy"
We responded:
"Alex, thank you for taking the time to leave us a review! I'm happy to hear you found our service fast and easy. We strive to make things as smooth as possible for our customers. Let us know if we can help with anything else!"
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emily rauscher

June 9, 2026

5  out of  5
rating by emily rauscher
"Tammy is super helpful! She is always quick to respond and her attention to detail is outstanding. She is my go-to person!!"
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Debra Bostic

June 9, 2026

5  out of  5
rating by Debra Bostic
"I always feel well taken care of by the people at Caylee Lazo State Farm. Recently I had a problem with my monthly auto pay when I got a new card. After receiving a text alerting me of the problem, Tammy easily took care of the issue."
We responded:
"Hey, Debra! Thank you for your kind review. We’re happy to hear you feel well taken care of by our office. It’s great to know Tammy was able to quickly help resolve the auto pay issue after your card change and make the process easy for you. We truly appreciate your continued support."
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Will Filsaime

June 5, 2026

5  out of  5
rating by Will Filsaime
"Tammy is awesome when I have questions about my policy she very knowledgeable. She is easy to speak to. Feels like family each time i have a chance to speak with her."
We responded:
"Thank you for leaving us a review, Will! We love getting to be a family oriented team and welcoming others into our family. Thank you for allowing us to serve you! - Caylee Lazo State Farm Team"
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Stephania Martinez

June 5, 2026

5  out of  5
rating by Stephania Martinez
"Tammy’s attention to detail is exceptional, she is efficient, effective, and incredibly knowledgeable. Beyond her professional skills, she’s genuinely kind, approachable, and a pleasure to work with. Communication is always clear, prompt, and professional."
We responded:
"Thank you so much, Stephania! Your feedback means the world to us. Tammy truly cares about serving others well and we're happy to hear it made a difference for you. Thank you for trusting our team! - Caylee Lazo State Farm Team"
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Kennesen Johnson

June 3, 2026

5  out of  5
rating by Kennesen Johnson
"Tammy is great. She is quick to respond and very attentive to detail. Any questions or anything you may need she’s got you covered."
We responded:
"Thank you for your kind words, Kennesen! We truly appreciate you taking your time to share your experience. Always here to help! - Caylee Lazo State Farm Team"
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Ella Holdt

May 28, 2026

5  out of  5
rating by Ella Holdt
"Wonderful experience! If you want amazing service and to be completely taken care of, Cynthia is your girl. Highly recommend and will work with her again."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Caylee Lazo’s Team. "
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Francisco Olvera

May 28, 2026

5  out of  5
rating by Francisco Olvera
"I am extremely happy and I had a great experience speaking with Cynthia! She’s very knowledgeable and professional. Her ability to explain all the information and answer my questions is excellent. I do and will continue to recommend her to everyone!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Caylee Lazo’s Team! We deeply appreciate your kind words here in McKinney . "
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Shenita Burnside

May 27, 2026

5  out of  5
rating by Shenita Burnside
"I called to get a quote for home and car insurance. Cynthia did a wonderful job informing of rates and how I could save money. I wasted no time switching to State Farm! Thank you Cynthia for your knowledge and answering all of my questions!"
We responded:
"Thank you so much for the 5-star rating, Shenita! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Kristie Tucker

May 26, 2026

5  out of  5
rating by Kristie Tucker
"Caylee Lazo State Farm Office has become one of my favorite business offices. The Staff is very courteous, respectful, and caring. During two major events of my life just this year, one being a horrible car accident and then shortly after losing my father, Tammy was and continues to be compassionate, gentle, and supportive. These qualities are Extremely Hard to find in customer service in today’s time. I Truly Appreciate Them All for everything they do in keeping covered in more than just insurance but as a person. YOU GUYS ROCK!!! ✨✨✨"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Caylee Lazo’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in McKinney ."
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Lesly Diaz

May 26, 2026

5  out of  5
rating by Lesly Diaz
"Regina is very reliable and trustworthy! I would recommend!"
We responded:
"Thank you for your kind review of State Farm Agent Caylee Lazo’s Team. We appreciate it!"
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Brianda Pulido

May 22, 2026

5  out of  5
rating by Brianda Pulido
"My agent Regina helped me a lot with the best price possible for my car and home insurance. She was dedicated and did everything to help us out with professionalism and great communication. I would recommend this company for future rates."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Caylee Lazo’s Team. "
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Steisy Benitez

May 22, 2026

5  out of  5
rating by Steisy Benitez
"Regina Lazo is absolutely amazing at what she does! I’ve known her for many years and she has always been professional, caring, and dedicated to providing the best service possible. Her attention to detail, knowledge, and passion truly stand out. She always goes above and beyond to make sure everything is done right and her clients are happy. I highly recommend Regina to anyone looking for someone trustworthy, reliable, and excellent at what they do!"
We responded:
"Steisy, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Caylee Lazo’s Team here in our McKinney office. "
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phuong pham

May 22, 2026

5  out of  5
rating by phuong pham
"I love how Regina Lazo be so patiently explain to me about the insurance for our kids, she answered all my question professionally and very knowledgeable. Thank you Caylee Lazo-State farm."
We responded:
"Thanks so much for the fantastic rating, phuong! We are so glad you had a positive experience with us here on State Farm Agent Caylee Lazo’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Kai Mirzai

May 22, 2026

5  out of  5
rating by Kai Mirzai
"Regina was an absolute pleasure to work with. She made the insurance process simple, answered all of my questions, and provided great policy options for us. She was professional, responsive, and easy to work with from start to finish. I highly recommend Regina if you're looking for helpful, fast, friendly service!"
We responded:
"We appreciate your review, Kai. We are so happy that you had such a wonderful experience with State Farm Agent Caylee Lazo’s Team here in McKinney ! "
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Talya Ojeda

May 21, 2026

5  out of  5
rating by Talya Ojeda
"Thank you Regina for quoting us on the new driver of the family. Definitely 10 out of 10 for customer service."
We responded:
"We appreciate your review, Talya. We are so happy that you had such a wonderful experience with State Farm Agent Caylee Lazo’s Team here in McKinney ! "
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taylor5r

May 21, 2026

5  out of  5
rating by taylor5r
"Regina lazo was awesome to work with! I finally have an insurance agent for life. Highly recommend working with Regina!"
We responded:
"Thanks so much for the amazing review, taylor5r! We really appreciate your support here in McKinney . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Shuzola U

May 21, 2026

5  out of  5
rating by Shuzola U
"I cannot say enough wonderful things about Regina! From start to finish, her professionalism, knowledge, and exceptional customer service completely exceeded my expectations. She is incredibly knowledgeable and took the time to explain every detail in a way that made everything easy to understand. No question was ever too small, and she was always patient, responsive, and genuinely invested in helping me make the best decisions for my needs. What truly sets her apart is how much she cares about her clients. She made the entire process seamless and stress-free, and I felt confident every step of the way knowing I was in such capable hands. It’s rare to find someone who combines expertise with such a personal and caring approach. I highly recommend her to anyone looking for an insurance agent who goes above and beyond—you will be so glad you chose her!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Caylee Lazo’s Team. "
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Aaliyah Lazo

May 21, 2026

5  out of  5
rating by Aaliyah Lazo
"Great service! Regina is so sweet and very helpful!"
We responded:
"Thank you so much for the 5-star rating, Aaliyah! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Denise Yeager

May 21, 2026

5  out of  5
rating by Denise Yeager
"Tammy Brewer is excellent. She will take care of all your needs. Go see her she will hook you up with Jake from State Farm."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Heidy Leon

May 21, 2026

5  out of  5
rating by Heidy Leon
"It is always a pleasure working with Tammy, I can always count on her to provide a prompt and detailed response!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Caylee Lazo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Michael Wilkerson

May 21, 2026

5  out of  5
rating by Michael Wilkerson
"Outstanding customer service from Tammy is impeccable. Her professionalism and personality combined makes her a valuable asset to StateFarm. She was so helpful providing me great information"
We responded:
"Michael, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Caylee Lazo’s Team—we are always here to help!"